Everything you'd want to ask.

We launch in Surrey in November and are taking waitlist enquiries now. Join the list and we’ll be in touch to arrange your start date.

Yes, available on request.

Everyone we work with is carefully selected, interviewed, trialled and reference checked before working in a Yes,Sorted home. If we wouldn’t send them to our own family, we don’t take them on.

Yes, that's the intention. Consistency is how standards hold. If your cleaner is away, we'll agree cover with you rather than sending someone unannounced.

It depends on the size of your home and what you'd like covered. Tell us your bedrooms and priorities in the enquiry form and we'll suggest a realistic number of hours.

A clear hourly rate, confirmed with you before anything is booked. No packages you don't need and no surprise charges.

Not at all. Many customers arrange key access or a keysafe. We agree access, alarm codes and security arrangements with you in writing.

Your home, your preferences. Many households prefer us to use their own products and equipment — favourite brands, specialist surfaces, allergies, or simply knowing what works best. We’re happy to work around that, or bring our own.

Yes. Organising sessions are booked separately and often pair well with regular cleaning so the reset actually holds.

Tell us. We'd rather rework a visit or change the match than have you quietly put up with it.